We have all been very busy at Vostel over the last year and today are really excited to introduce you to HashKey, our new, shiny, HostedPBX telephony platform. HashKey has been driven by your needs and is packed full of features which will assist your business to keep ahead of the competition. Apologies, this is a large update and is packed full of information. Please do continue reading as there are goodies involved plus tips on keeping your telephone system compliant. Some things have stayed the same, we are still a friendly bunch based in Sussex and continue to offer just a One month contract.
What is HostedPBX?
Instead of having a traditional telephone system at the office HostedPBX is a cloud based platform handling all of your calls and functionality. The features and benefits are massive and without the capital outlay. Read on…
Ready to use across multiple Operating systems
We realise everyone has their own preference when it comes to the type of telephone or operating system they want to use. From traditional desk style and cordless handsets to software apps running on Windows, Mac, Android and iOS, HashKey has all of your needs catered for. A wide variety of headsets are available allowing you to work comfortably and hands free all day long.
So what *New* features can HashKey offer?
Public holidays are programmed a year in advance meaning you will never have to worry about last minute messages or fighting with a manual again. You can also have a dedicated message advising your company is closed for the Public holiday adding and extra touch of professionalism.
A fresh, simplified area offering the system overview, rapid call forward and balance remaining.
Call Recording with stop/start*
In call stop/start recording is now available, this is a requirement for PCI DSS compliancy when taking Credit/debit card details over the phone.
Integrated Contacts directory offers ‘click to call’ and inbound Caller ID lookup. You can search on each field for example the notes section could contain a registration number or product type.
Call Screen and Call block
Fed up with nuisance calls? Easily screen calls or block numbers and even country codes.
Additional Feature codes
Including Call pickup, Intercom, transfer straight to voicemail.
Auto provisioning with more phones than ever. Brands now including Gigaset, Panasonic and Yealink.
Professional voice over*
Ever wanted professional audio for your phone system? We can provide bespoke on hold music, auto attendant and voicemail greetings.
With our Operator panel you can see who is on a call and have the ability to transfer a call using ‘drag and drop’.
Voicemail with Auto attendant
Enhanced voicemail now includes an Auto attendant option. This is perfect for out of hours services or emergencies. For example “Please leave a voicemail or Press 1 to speak with an emergency Plumber”.
Not enough desks at times or you work from different locations? No problem, you can now login to any phone with your own extension number from wherever you are.
Better than ever and a true companion to your business analysis. HashKey gives you.
- Time to answer
- Average length of call
- Extension summary
- Calls per hour, week and month
- Missed calls – alerts can also be emailed to you
Finally and certainly not least, App coming soon…
Our developers are currently working on an iOS and Android app. This will give the ability to manage HashKey at your fingertips.
* Subject to setup, additional charges may apply.
So what is there not to like?
P.S. More good news
To celebrate the launch of HashKey we will be offering a free setup service until 31st December 2017 so get your skates on and get calling us for a free demo.
Call us on on 01323 884884 or drop us a line at firstname.lastname@example.org