Empowering businesses

Our team will produce a solution tailor-made to suit your business telephone system needs, regardless of whether you use an IP desk phone, a cordless phone or an app. And you don’t have to worry about which operating system you use, our packages work just as well on Windows, Mac, iOS and Android. Vostel's features make it an excellent choice for businesses looking to improve their customer service and streamline their customer interactions.

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Why choose Vostel?

With so many options out there why choose Vostel for your business? Here’s just a few reasons:

1 Month
Contract
We get it! Why would you want to sign up for a long contact? Vostel offer a one month contract.
1st Class
Service
Everyone prefers a personal service, that's why Vostel are actually on the end of the phone when you need us.
PCI DSS
Compliant
In call stop/start recording, this is a requirement when taking credit/debit card details over the phone.
Low Cost
Feature Rich
Cost effective but not cheap. The team would love to discuss your requirements and offer the best solution.
Meet Stan!
Customer Area

We love to have names for our servers and equipment, and we are pleased to introduce you to our customer area, affectionately known as Stan. Stan allows you to quickly and easily manage your account and phone system.

From grabbing a copy invoice to building your own call flows Stan has it all. You can enjoy the advanced features of your phone system as well by adding missed call alerts, handling call diverts and managing call recordings.

There are plenty of easy to follow guides right here and if you don’t fancy rolling your sleeves up, you can always send us any changes you need and we will help you make them. Just get in touch if you need a hand.

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Meet Oona!
Web integration

We listened to your feedback. Sometimes you want to be able to interact with your phone system with just one click. And our web app, Oona, does just that. Integrate your favourite websites, CRM and online accounts package with your phone system. Oona also includes a Vostel only feature, snooze not disturb. This allows you to set do not disturb with a timer. 15 minutes for instance.

Features include:
Click to call
Speed dial with dial pad
Inbound popup with hyperlink (configurable for CRM integration)
Do not disturb (DND)
Ring group Join/Leave
Voicemail management
Record a system greeting
See a list of recent calls
Vostel Assist

Vostel Assist gives you complete peace of mind when it comes to managing your network. Let us take care of changes and updates while you concentrate on your business. No more fighting with the manual at Christmas time, trying to work out how to set your phones to holiday mode, we do it for you!

Vostel Assist includes.

  • 24/7 broadband monitoring
  • Software upgrades to your network
  • Network troubleshooting
  • Proactive support
  • Wireless updates
  • Firewall rules, port forwarding for CCTV and other services
  • Phone system updates
  • The lovely friendly team at Vostel 😉

Sounds good? get in touch.

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Our telephone solutions come with the absolute peace of mind of one month contracts
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What our customers say
We are green
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Less equipment,
less power
Lower power
consumption servers
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