X5 will help you to make more profit and pay less tax, so you can choose to make a difference to your chosen way of life, as well as to the world around you.
The existing telephone system at X5 had become difficult to maintain and wasn’t user friendly to update when it came to managing Bank Holidays and voicemail. They also needed a central list of numbers making it easy for the staff to call clients etc.
As technical and feature rich as our Hashkey telephone system is the actual user interface is a doddle to use. X5 now have the ability to login and make changes instantly. We took onboard the issues they faced with bank holidays and used a really cool Hashkey feature. We are able to program Bank Holidays in advance, this means they never have to worry about setting a closed message again. Better still we are able to play a dedicated Bank Holiday message adding an extra touch of professionalism. We setup Global contacts for them, this gives the ability to simply ‘click to call’ a contact, it also displays the contacts name on inbound calls. Our import facility made bringing over their 2000 contacts an easy task.
